Xbox One - Party/online chat has choppy audio, squawk noises, echo, or mic doesn't work

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If you or other people in your party are complaining about strange squawk type noises, first try adjusting your "Headset Volume" in the Xbox Guide down one notch from maximum:

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If your chat audio is choppy or your mic isn't working, this may be related to an Xbox One controller update or your Xbox One needs to be fully restarted.  To fix the issue, both you and the friend you're chatting with need to do the following:

 

Make sure your controller is up to date:

 

http://support.xbox.com/en-US/xbox-one/accessories/update-controller-for-stereo-headset-adapter

 

Xbox has some other great suggestions of things to try here:

 

https://support.xbox.com/en-US/xbox-one/console/troubleshoot-xbox-one-party-audio

Fully reboot your Xbox One:

 

 

Press the guide button on your remove and scroll to the right gear icon.  Choose Restart console.

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